m@d help desk

Connecting you to the information and Massey University services you need!

operating hours:

  • Monday: 9.30am – 2.45pm
  • Tuesday: 9.30am – 5.15pm
  • Wednesday: 9.30am – 5.15pm
  • Thursday: 11.30am – 2.30pm
  • Friday: 9.30am – 5.30pm

how to contact M@D?

Privacy Note: All messages sent to Massey@Distance, regardless of channel (email, web form, instant message or social media) are handled in strict accordance with the Massey@Distance Privacy Policy.. Your identifying details are kept strictly confidential within M@D. However, if the concerns you raise require specialised individual case management, your message may be forwarded to an affiliated service provider, who at time of writing, is the distance advocacy provider operating through Massey University Students Association Palmerston North who, like M@D, operates independently of Massey University, and adheres to a similarly robust privacy policy.